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This is a legal document
which sets out how Define5 handles data which identifies you. You should read
it in conjunction with the Define5 Terms and
Conditions, of which this Privacy Policy forms part.
At Define5, we believe strongly in protecting the privacy of our users personal
information. This statement describes the privacy practices we apply for the
Define5 Service. As part of that, it also expresses our approach to complying
with the data protection laws which apply in the United Kingdom. If we change
this Privacy Policy, we will notify you of the changed document in the same way
as we notify changes to the Define5 Terms and
Conditions.
If you have questions or concerns regarding this statement, you should contact
The Define5 Customer Advice Dept.
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| 1. The Information we Gather and Track. |
• Information gathered on registration. When you register for the Define5
Service, you provide your name, your date of birth, your email address and
other optional registration information. They are available to you, and capable
of being changed, through the your Profile page.
• Cookies. We use small files known as "cookies" to enhance users' experience
of the Define5 Service as follows:
• To hold Members login information, when you visit the Define5 Service.
• To facilitate optimal use of the Define5 Service by Members, by means of a
temporary "session" cookie. These cookies disappear when the Member's browser
session ends, or if the Member clicks the "logoff" text which appears on the
Define5 Service.
• Third party cookies are used on some parts of the site. They are used for
tracking the success of advertising campaigns. These cookies are normally
permanent. Blocking of third party cookies by users will not affect the
functionality of the website.
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| 2. Sharing and Use of Information. |
• The over-riding principles we apply are these:
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• We, and (where relevant) our credit card processing agents, will not supply
your personal data to a third party for commercial exploitation - thus, you can
rest assured that we will not sell the lists of our Members' email addresses to
a third party; and
• the only circumstances in which we will provide any of your personal data to
a third party for non-commercial purposes are those contained in this Privacy
Policy.
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• Email through the Define5 Service. We do not directly make your email address
available to anyone on any screen of the Define5 Service. The only legitimate
way of making contact with a friend found on the Define5 Service is for a Full
Member to enter a message which we will send on the Member's behalf. We will
notify the addressee Member, using the email address he/she has provided to us,
that Define5 is holding an email for him/her, and the Member can collect the
email when logged in to the Define5 Service.
Members may check and (if required) change the email address we hold for them
at any time through your Profile. Members personal notes must not include their
email address. Sent and received email may appear in a Member's Inbox on the
Define5 Service for an indefinite period - we do not delete it after any
specific period. However, this does not mean that we will retain your email
forever; there may come a time when we will need to delete some or all of it,
for technical or other reasons. In this event, we will endeavour to give you
advance warning that we are going to do so.
• Advertising. The Define5 Service may include interactive advertising for
other businesses. We may use, and provide to third parties, anonymised
demographic data provided by Members to target this advertising more
appropriately.
• Newsletters. We have regular and occasional emails, which Members can decide
to take or not, according to their preferences. This option is selected through
Your Profile.
• Credit Card information. There has been a lot of publicity about Credit Card
security on the Internet so we decided to use Paypal plc, who operate a secure
server, to process our credit card payments. They encrypt Members credit or
debit card information and authorise payment directly. This means that Members
credit card details are never revealed to us. Paypal plc may transfer to,
process and hold your credit card information in countries either within or
outside the European Economic Area in connection with performing their duties.
• Companies in the Define5 group. We may share data supplied by you (or
collected about you) with our subsidiaries and other companies in our group,
but only for the purposes described in this policy.
• Changes in Define5’s business. If all of the assets which Define5 uses to
operate its business (or substantially all of them) are acquired by a third
party, we may transfer personal data we then hold to that party.
• Place of processing. The personal information held by us is held on and
processed by computers situated in the United Kingdom.
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| 3. Security. |
We have security measures in place to protect our customer database and access
to this database is restricted internally. However, it remains each Member's
responsibility:
• to protect against unauthorised access to your Profile;
• to ensure against use by anyone else of the Define5 Service through the
machine that Member uses while they are "logged on" to the Define5 Service;
• to log off or exit from the Define5 Service when not using it; and
• to keep his/her password secret.
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| 4. Opt-out Policy. |
• You may have your registration details removed at any time. To remove
yourself please click here and we will remove all Your Details.
• We provide Members with the opportunity to personalise the receiving of
e-mails which they have previously opted to receive. This can be effected by
making appropriate selections at your Profile. |
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| 5. Disclosure for Legal Reasons. |
We reserve the right to communicate such of a Member's personal information as
we hold to third parties which seek the disclosure of it, and which make a
legally-compliant request for its disclosure. |
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| 6. Data Retention Period. |
We will retain your personal data only as long as is necessary for the purposes
to which you consent under the Define5 Terms
and Conditions and this Privacy Policy, or as is
required by applicable law, and then we will delete it.
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| 7. Contacting Define5
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If you have any questions about this privacy statement, the practices of this
site, or your dealings with Define5, you can contact us
here . You can also use this
address if you wish to request from Define5 a copy of the personal data we hold
about you or a description of that data. Please note that by English law we are
entitled to charge you a small sum for providing this information. |
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| 8. Links to third party sites |
Our site contains links to other sites. Define5 is not responsible for the
privacy practices, or the content, of those web sites.
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